Terms and Conditions

General terms and conditions of business


1. Conclusion of the contract
The legal provisions apply.


2. Storage of the contract text
We save the contract text of your order. You can print it before sending your order to us by clicking "Print" in the last step of the order process.
We will also send you an order confirmation and an order confirmation with all order details and our General Terms and Conditions to the email address you provided.
Address.

3. Retention of title
The delivered goods remain our property until all claims have been paid in full.

4. Prices, shipping costs, return costs in case of cancellation
All prices are final prices. Sales tax is not charged in accordance with Section 19, Paragraph 1 of the German Value Added Tax Act (UStG). Shipping costs are a flat rate of €4 within Germany and €4.50 within Europe. Except for Italy, we only ship via DHL parcels with confirmation of receipt at €10.90 per shipment. Shipments outside of Europe are only available upon individual request.

If you exercise your right of withdrawal, you will be responsible for the regular return shipping costs if the delivered goods correspond to those ordered and if the price of the returned item does not exceed 40 euros, or if, in the case of a higher price, you have not yet paid the consideration or a contractually agreed partial payment at the time of withdrawal. Otherwise, the return shipment is free of charge.

5. Delivery conditions
Unless otherwise stated in the quote, we ship the goods within 1-4 business days after receipt of payment. Custom work may take up to 14 days.

6. Terms of payment
Payment can be made in advance by bank transfer, by invoice, by direct debit, or by cash on delivery. We reserve the right to exclude certain payment methods.
If you choose to pay in advance, we will provide you with our bank details in the order confirmation.
The invoice amount must be transferred to our account within 10 days. You may only exercise a right of retention if the claims arise from the same contractual relationship.

7. Warranty
The warranty is governed by statutory provisions. If used goods are the subject of the purchase contract and the buyer is not a consumer, the warranty is excluded. If the customer is a consumer, the warranty period for the purchase of used goods is one year.

8. Data protection
When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data within the framework of the statutory provisions.
When you visit our website, the IP address currently used by your PC, the date and time, the browser type and operating system of your PC, as well as the pages you view, are logged. However, this does not allow us to draw conclusions about personal data, nor does it intend to do so.
The personal data you provide to us, e.g., when placing an order or by email (e.g., your name and contact details), will be processed only for correspondence with you and only for the purpose for which you provided the data. We will only share your data with the shipping company commissioned with the delivery if this is necessary for the delivery of the goods. To process payments, we will share your payment details with the credit institution commissioned with the payment.
We assure you that we will not disclose your personal data to third parties unless we are legally obligated to do so or you have expressly consented to it in advance. To the extent that we utilize third-party services to carry out and process data processing, we comply with the provisions of the Federal Data Protection Act.


Duration of storage
Personal data that has been communicated to us via our website will only be
stored until the purpose for which they were entrusted to us has been fulfilled. As far as commercial and
If tax retention periods must be observed, the duration of storage can
certain data can be up to 10 years.
Your rights
If you no longer agree to the storage of your personal data
or if they have become incorrect, we will, upon appropriate instruction,
the statutory provisions, arrange for the deletion, correction or blocking of your data.
Upon request, you will receive information about all personal data free of charge,
that we have stored about you. If you have any questions about the collection, processing or use
Your personal data, for information, correction, blocking or deletion of
For data, please contact:
Raoul von Villebois
Hair jigs
Christianspries 30
24159 Kiel

Links to other websites
Insofar as we refer or link to the websites of third parties from our website,
We cannot guarantee or accept liability for the accuracy or completeness of the contents and
assume no responsibility for the data security of these websites. Since we have no influence on the compliance with data protection
provisions by third parties, you should check the respective
Check privacy policies separately. [Every operator of an online shop is required by Section 13
Telemedia Act requires companies to provide a so-called privacy policy. This should be
The imprint should be accessible from every page with one click and should be linked to 'Privacy Policy' or
'Privacy Policy'. This declaration can be, for example, the (if applicable, individually
adapted) text of Section 8 of these Model Terms and Conditions may be used.


9. Applicable law and place of jurisdiction
German law applies exclusively. This choice of law applies to consumers.
only insofar as this does not conflict with mandatory legal provisions of the state in which
he has his residence or habitual abode. If the customer

is not a consumer, the place of jurisdiction is Kiel.
Privacy Policy
The following privacy policy applies to the use of our online offering [www.xyz.de]
(hereinafter “Website”).
We attach great importance to data protection. The collection and processing of your
Personal data is processed in compliance with applicable data protection regulations
Regulations, in particular the General Data Protection Regulation (GDPR).
1 responsible person
Responsible for the collection, processing and use of your personal data in
Pursuant to Art. 4 No. 7 GDPR,
[Name, address, contact details of the company]
If you object to the collection, processing or use of your data by us in accordance with this
If you wish to object to data protection regulations in whole or in relation to individual measures, you can

You can address your objection to the person responsible.
You can save and print this privacy policy at any time.
2 General purposes of processing
We use personal data for the purpose of operating the website [and for …. ]
3 What data we use and why
3.1 Hosting
The hosting services we use are intended to provide the
following services: infrastructure and platform services, computing capacity, storage space
and database services, security services and technical maintenance services that we provide for
purpose of operating the website.
We or our hosting provider process inventory data, contact data, content data,
Contract data, usage data, meta and communication data of customers, interested parties and
visitors to this website based on our legitimate interests in efficient and
secure provision of our website in accordance with Art. 6 (1) (f) GDPR in conjunction with Art. 28
GDPR.
3.2 Access data
We collect information about you when you use this website. We automatically collect
Information about your usage behavior and your interaction with us and register data about your
computer or mobile device. We collect, store and use data about every access to our
Website (so-called server log files). Access data includes:
 Name and URL of the retrieved file
 Date and time of retrieval
 amount of data transferred
 Message about successful retrieval (HTTP response code)
 Browser type and version
 Operating system
 Referer URL (i.e. the previously visited page)
 Websites accessed by the user’s system via our website
 User's Internet service provider
 IP address and the requesting provider
We use this log data without assigning it to you personally or creating any other profile for
statistical evaluations for the purpose of operation, security and optimization of our
Website, but also to anonymously record the number of visitors to our website (traffic)
as well as the extent and nature of the use of our website and services, as well as
For billing purposes, to measure the number of clicks received from cooperation partners.
Based on this information, we can provide personalized and location-based content to
provide and analyze traffic, troubleshoot and improve our services
improve.
This is also our legitimate interest according to Art. 6 (1) (f) GDPR.
We reserve the right to subsequently review the log data if, due to specific
There is evidence of legitimate suspicion of illegal use. Save IP addresses
we store this data in the log files for a limited period of time if this is necessary for security purposes or
is necessary for the provision of services or the billing of a service, for example if you use one of our
Use offers. Delete after canceling the order process or after payment has been received
We delete the IP address when it is no longer required for security purposes. IP addresses
We also store data if we have a specific suspicion of a criminal offense in connection with the
use of our website. We also store the date of your
last visit (e.g. when registering, logging in, clicking links, etc.).
3.3 Cookies
We use so-called session cookies to optimize our website. A session cookie
is a small text file that is sent by the respective servers when you visit a website
and is cached on your hard disk. This file as such contains a so-called
Session ID, with which various requests from your browser of the shared session
This allows your computer to be recognized when you visit our website
return. These cookies are deleted after you close your browser. They are used, for example,
This means, for example, that you can use the shopping cart function across multiple pages.
We also use persistent cookies to a limited extent (also small text files that are stored on
your device) that remain on your device and enable us to
browser on your next visit. These cookies are stored on your hard disk
stored and delete themselves after the specified time. Their lifespan is 1
Month to 10 years. This allows us to offer you a more user-friendly, effective and secure
and, for example, provide you with information specifically tailored to your interests on the
View page.
Our legitimate interest in the use of cookies according to Art. 6 (1) (f) GDPR lies
to make our website more user-friendly, effective and secure.
The following data and information is stored in the cookies:
- Log-in information
- Language settings
- entered search terms
- Information about the number of visits to our website and the use of individual
Functions of our website.
When the cookie is activated, it is assigned an identification number and an assignment
Your personal data will not be linked to this identification number. Your name,
Your IP address or similar data that would allow the cookie to be assigned to you,
are not stored in the cookie. Based on cookie technology, we only receive
pseudonymised information, for example about which pages of our shop are visited
were, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies
and can decide in individual cases whether you want to accept cookies for certain cases
or generally exclude, or that cookies are blocked completely. This allows the
Functionality of the website may be restricted.
3.4 Data to fulfill our contractual obligations
We process personal data that we need to fulfil our contractual obligations
such as name, address, email address, ordered products, billing and
Payment data. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the warranty period and legal
Retention periods. Data linked to a user account (see below) remains in
in any case for the period of maintaining this account.
The legal basis for the processing of this data is Art. 6 (1) (b) GDPR, because this
Data is required so that we can fulfill our contractual obligations to you.
3.5 User account
You can create a user account on our website. If you wish to do so, we will need the
personal data requested when logging in. When you log in later, only your email
or username and the password you have chosen.
For new registrations, we collect master data (e.g. name, address), communication data (e.g.
B. email address) and payment data (bank details) as well as access data (user name etc.
Password).
To ensure your proper registration and prevent unauthorized registrations by third parties
After your registration you will receive an activation link via email to activate your
to activate your account. Only after registration do we save the data you have submitted
Data permanently in our system.
You can have us delete a user account you have created at any time without
other than the transmission costs according to the basic rates. A notification in text form to
The contact details mentioned under point 1 (e.g. email, fax, letter) are sufficient for this purpose. We will then
Delete your stored personal data unless we still need it to process
of orders or due to legal retention obligations.
The legal basis for the processing of this data is your consent in accordance with Art. 6 (1) (a)
GDPR.
3.6 Newsletter
To register for the newsletter, the data requested during the registration process is required.
Registration for the newsletter will be logged. After registration you will receive
Email address a message asking you to confirm your registration ("Double
Opt-in"). This is necessary to prevent third parties from registering with your email address.
You can revoke your consent to receive the newsletter at any time and thus
Unsubscribe Newsletter.
We store the registration data as long as it is needed to send the newsletter.
We store the registration log and the shipping address as long as there is interest in the
Proof of the original consent was available, usually this is the
Limitation periods for civil claims, i.e. a maximum of three years.
The legal basis for sending the newsletter is your consent in accordance with Art. 6 (1) (a) in conjunction with
Art. 7 GDPR in conjunction with Section 7 (2) No. 3 UWG. The legal basis for logging the registration is
our legitimate interest in proving that the dispatch was carried out with your consent
became.
You can cancel your registration at any time without having to provide any information other than the
Transmission costs according to the basic rates will be incurred. A notification in text form to the address given under point 1
The contact details mentioned above (e.g. email, fax, letter) are sufficient for this purpose. Of course, you will also find
an unsubscribe link in every newsletter.
3.7 Product recommendations
We will regularly send you product recommendations by email, independent of the newsletter.
In this way we will send you information about products from our range for which
You are interested based on your recent purchases of goods or services from us
We strictly adhere to the legal requirements. You can object to this at any time
without incurring any costs other than the transmission costs according to the basic rates
A notification in text form to the contact details stated under point 1 (e.g. email, fax,
A letter is sufficient for this. Of course, you will also find an unsubscribe link in every email.
The legal basis for this is the legal permission according to Art. 6 Para. 1 S. 1 f) GDPR in conjunction with Section 7 Para. 3
Unfair Competition Act.
3.8 Email contact
If you contact us (e.g. via contact form or email), we process your
Information on how to process your request and in case any follow-up questions arise.
If the data processing is carried out to carry out pre-contractual measures which are carried out at your request
or, if you are already our customer, for the execution of the contract,
The legal basis for this data processing is Art. 6 (1) (b) GDPR.
We only process further personal data if you consent to this (Art. 6 para. 1 sentence 1 a)
GDPR) or we have a legitimate interest in processing your data (Art. 6 (1) (s) 1
f) GDPR). A legitimate interest, for example, is to respond to your email.
4 Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics
uses so-called “cookies”, text files that are stored on your computer and that
Analysis of your use of the website. The data generated by the cookie
Information about the use of this website by visitors is usually transferred to a
transferred to Google servers in the USA and stored there.
This is also our legitimate interest according to Art. 6 (1) (f) GDPR.
Google has joined the Privacy Shield framework concluded between the European Union and the USA.
agreement and has certified itself. This means that Google is committed to complying with the standards and
to comply with European data protection law. For further information, please contact
see the following linked entry:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have activated IP anonymization on this website (anonymizeIp). This means that your IP address
However, Google may not access data within Member States of the European Union or in other
Contracting States to the Agreement on the European Economic Area were previously reduced. Only in
In exceptional cases, the full IP address will be transferred to a Google server in the USA and
shortened there. On our behalf, Google will use this information to improve the use of the
website, to compile reports on website activities and to
other services related to website and internet usage
to provide.
The IP address transmitted by your browser as part of Google Analytics will not be linked to
other data from Google. You can prevent the storage of cookies by
prevent this by setting your browser software accordingly; however, we would like to point out that
In this case, you may not be able to use all the functions of this website to their full extent.
can use.
You can also prevent the transmission of data generated by the cookie and related to your use of the
Website-related data (including your IP address) to Google and the processing of this data
by Google by installing the browser plug-in available under the following link
Download and install: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plug-in or within browsers on mobile devices, you can access the
Click the following link to set an opt-out cookie that prevents Google Analytics from collecting data.
within this website in the future (this opt-out cookie only works in this
Browser and only for this domain. If you delete the cookies in your browser, you will have to
Click link again): [Disable Google Analytics]
Note for the responsible person (does not belong in the privacy policy!):
The browser plug-in offered by Google to deactivate cookies does not work on mobile
But even there, the data subject must have the opportunity to prevent the recording of his or her IP address
Therefore, a special JavaScript must be included with the following code (where the “xxxxxxx”
stands for the Analytics ID):
<script>
var gaProperty = 'UA-xxxxxxx-1';
var disableStr = 'ga-disable-' + gaProperty;
if (document.cookie.indexOf(disableStr + '=true') > -1) { window[disableStr] = true;
}
function gaOptout() {
document.cookie = disableStr + '=true; expires=Thu, 31 Dec 2099 23:59:59 UTC; path=/';
window[disableStr] = true; }
</script>
The link will then be included in the privacy policy at the yellow marked point as follows (where the
Link text between the ">" and "<" can be freely selected:
<a href=“javascript:gaOptout()“>Deactivate Google Analytics</a>
The anonymizeIP function is extended by the line
ga('set', 'anonymizeIp', true);
supplemented, approximately as follows:
<script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','https://www.google-analytics.com/analytics.js','ga');
ga('create', 'UA-XXXXXXXX-X', 'auto');
ga('require', 'displayfeatures');
ga('require', 'linkid', 'linkid.js');
ga('set', 'anonymizeIp', true);
ga('send', 'pageview');
</script>
5 Storage period
Unless specifically stated, we only store personal data for as long as is necessary to
Fulfillment of the purposes pursued is necessary.
In some cases, the law provides for the retention of personal data, for example
in tax or commercial law. In these cases, we will only use the data for this purpose
legal purposes, but not processed in any other way and after expiry of the
statutory retention period.
6 Your rights as a data subject
Under applicable law, you have various rights regarding your
personal data. If you wish to exercise these rights, please address your request
Please send it by email or post, clearly identifying yourself, to the address mentioned in section 1.
Address.
Below you will find an overview of your rights.
6.1 Right to confirmation and information
You have the right to receive clear information about the processing of your personal data
Data.
In detail:
You have the right at any time to obtain confirmation from us as to whether your
personal data are processed. If this is the case, you have the right to request
free information about the personal data stored about you, including a copy
of this data. Furthermore, you have the right to the following information:
1. the purposes of processing;
2. the categories of personal data being processed;
3. the recipients or categories of recipients to whom the personal data
Data have been or will be disclosed, in particular to recipients
in third countries or international organisations;
4. where possible, the envisaged period for which the personal data will be stored,
or, where that is not possible, the criteria for determining that duration;
5. the existence of a right to rectification or erasure of the data concerning you
personal data or to restriction of processing by the
controller or a right to object to such processing;
6. the existence of a right to lodge a complaint with a supervisory authority;
7. if the personal data is not collected from you, all available
Information about the origin of the data;
8. the existence of automated decision-making, including profiling, pursuant to Art.
22 (1) and (4) GDPR and – at least in these cases – meaningful information
about the logic involved as well as the scope and intended effects of a
such processing for you.
If personal data is transferred to a third country or to an international organisation
transmitted, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in
to be informed in connection with the transmission.
6.2 Right to rectification
You have the right to request that we correct and, where appropriate, complete your personal data.
to request personal data.
In detail:
You have the right to request that we immediately correct any inaccurate data concerning you.
personal data. Taking into account the purposes of the processing,
You have the right to request the completion of incomplete personal data, including by means of
supplementary declaration.
6.3 Right to erasure (“right to be forgotten”)
In a number of cases, we are obliged to delete personal data concerning you.
In detail:
According to Art. 17 (1) GDPR, you have the right to request that we delete your personal data.
personal data will be deleted immediately and we are obliged to
To delete data immediately if one of the following reasons applies:
1. The personal data are relevant for the purposes for which they were collected or otherwise
processed in this way are no longer necessary.
2. You withdraw your consent on which the processing is based in accordance with Art. 6 (1) (a)
GDPR or Art. 9 (2) (a) GDPR, and there is no other
Legal basis for processing.
3. You object to the processing pursuant to Art. 21 (1) GDPR and
there are no overriding legitimate grounds for the processing, or you
pursuant to Art. 21 Para. 2 GDPR, you object to the processing.
4. The personal data were processed unlawfully.
5. The deletion of personal data is necessary to fulfil a legal obligation
required by Union or Member State law to which we are subject.
6. The personal data were collected in relation to services offered by
Information society pursuant to Art. 8 (1) GDPR.
If we have made the personal data public and we are in accordance with Art. 17 para. 1
GDPR obliges us to delete them, we will take appropriate action, taking into account the available
technology and implementation costs, appropriate measures, including technical ones, to
data controllers who process the personal data about
inform you that you have requested the deletion of all links to this personal data or
have requested copies or replications of that personal data.
6.4 Right to restriction of processing
In a number of cases, you have the right to request that we restrict the processing of your
to request personal data.
In detail:
You have the right to request that we restrict processing if one of the
the following conditions are met:
1. the accuracy of the personal data is contested by you, for a
Period enabling us to verify the accuracy of the personal data,
2. the processing is unlawful and you request the erasure of the personal data
and instead requested the restriction of the use of personal data
have requested;
3. we no longer need the personal data for the purposes of the processing,
However, you use the data to assert, exercise or defend
legal claims, or
4. you have objected to the processing pursuant to Art. 21 (1) GDPR,
as long as it is not yet clear whether the legitimate reasons of our company towards
outweigh yours.
6.5 Right to data portability
You have the right to receive personal data concerning you in a machine-readable format,
transmit, or have us transmit.
In detail:
You have the right to receive the personal data concerning you that you have provided to us
have, in a structured, commonly used and machine-readable format, and you have
the right to transmit this data to another controller without hindrance from us,
provided
1. the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2)
a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR and
2. the processing is carried out using automated procedures.
When exercising your right to data portability pursuant to paragraph 1, you have the right to
obtain that the personal data be transferred directly from us to another controller
transmitted, as far as this is technically feasible.
6.6 Right of objection
You have the right to object to the lawful processing of your personal data by
to object to us if this is based on your particular situation and our
Interests in processing do not outweigh.
In detail:
You have the right to object at any time to your processing of your personal data for reasons related to your particular situation.
the processing of personal data concerning you which is based on Article 6 (1) (e)
or f) GDPR; this also applies to a processing based on these provisions
supported profiling. We will no longer process the personal data unless we
can demonstrate compelling legitimate grounds for the processing that override your interests,
rights and freedoms prevail, or the processing serves to assert, exercise or
Defense of legal claims.
If we process personal data for direct marketing purposes, you have
the right to object at any time to the processing of personal data concerning you
for the purpose of such advertising; this also applies to profiling insofar as it is related to such
direct marketing.
You have the right to object, for reasons related to your particular situation, to processing which you
concerning the processing of personal data concerning you for scientific or
historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR,
to object, unless the processing is necessary to fulfil a public interest
underlying task is required.
6.7 Automated decisions including profiling
You have the right not to be subjected to a processing based solely on automated
including profiling – based on a decision that is made in relation to you
legal effect or significantly affects you in a similar way.
Automated decision-making based on the personal data collected
Data does not take place.
6.8 Right to revoke consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.
revoke.
6.9 Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State
your place of residence, your place of work or the place of the alleged infringement, if you are
believe that the processing of personal data concerning you is unlawful.
7 Data security
We are committed to the security of your data within the framework of applicable data protection laws and
maximum use of technical possibilities.
Your personal data is transmitted in encrypted form. This applies to your orders and
also for the customer login. We use the SSL (Secure Socket Layer) coding system,
However, we would like to point out that data transmission over the Internet (e.g. when communicating by e-mail)
may have security gaps. Complete protection of data against access by third parties is
not possible.
To protect your data, we maintain technical and organizational security measures
in accordance with Art. 32 GDPR, which we continually adapt to the state of the art.
We also do not guarantee that our service will be available at any particular time;
Malfunctions, interruptions or failures cannot be ruled out.
The servers used are regularly and carefully backed up.
8 Transfer of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within our company.
If and to the extent that we involve third parties in the performance of contracts (such as logistics
Service providers), receive these personal data only to the extent that the
Transmission is necessary for the corresponding service.
In the event that we outsource certain parts of the data processing (“contract processing”),
We contractually oblige processors to process personal data only in accordance with
the requirements of data protection laws and the protection of the rights of
data subject.
A transfer of data to bodies or persons outside the EU outside the scope of this
The declaration in the case mentioned in paragraph 4 does not take place and is not planned.
9 Data Protection Officer
If you have any further questions or concerns about data protection, please contact
our data protection officer:
Raoul von Villebois